Please email the appropriate department below to submit a specific question or to share your opinions and feedback about Magellan of Virginia:
Claims & Billing
Regulations & Manuals
Credentialing, Contract, or Provider Network
Eligibility & Coverage
Please contact Customer Service at 1-800-424-4046
Governor's Access Plan (GAP)
Addiction Recovery Treatment Services (ARTS)
Appeals, Grievances, or Reconsideration
Treatment Record Reviews, Quality of Care Concerns, or other Quality Matters
Website & EDI
We will respond within three to five business days.
For more information or if you have a question, please email us at: VirginiaMemberInfo@MagellanHealth.com.
This email box is not secure. Please do not send any protected health information (PHI) to this account. Please contact us at 1-800-424-4046 if you need help with PHI.
For quality of care concerns, general questions or comments please call: