Magellan Health

For Providers

Join the Network

Magellan administers behavioral health services for members enrolled in Virginia’s Medicaid and FAMIS programs. Magellan previously sent credentialing and contracting packets to all existing Department of Medical Assistance Services (DMAS) behavioral health providers. Along with the credentialing and contracting mailing, additional documents are required to process your application into the Magellan network.

If you have any questions:
Please contact us or call 1-800-424-4536

To indicate your interest in joining the network, we encourage you to complete this brief questionnaire: Join the Network



Magellan Complete Care of Virginia, a division of Magellan Health* (Magellan), is in the process of responding to a request for proposal (RFP) for Managed Long Term Services and Supports (MLTSS). The RFP 2016-01, issued by the Commonwealth of Virginia Department of Medical Assistance Services (DMAS), is to provide managed care services to the populations defined in the RFP issued on April 29, 2016. If selected by DMAS as a vendor to operate the program, Magellan Complete Care is committed to working collaboratively with existing providers to create a network that meets the requirements and specialties of this program. Should you have questions, please call 855-202-1900. 

Join Magellan’s Complete Care MLTSS provider network in Virginia

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Contact Us

Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046