Magellan Health

For Providers

For Providers

Magellan of Virginia (Magellan) has been selected by the Virginia Department of Medical Assistance Services (DMAS) to serve as the Behavioral Health Services Administrator (BHSA). Beginning Dec. 1, 2013, Magellan will administer behavioral health services for members enrolled in Virginia’s Medicaid and FAMIS programs. Magellan will be responsible for management of all behavioral health services for the members enrolled in these programs as well as the behavioral health services not covered through DMAS’ managed care programs. 

Magellan is committed to a successful implementation. A significant part of that success is building a relationship with providers to ensure organizations and practitioners transition smoothly, avoid any disruption in care for members, and make providers aware of critical next steps to becoming part of the Magellan network.

To continue to offer covered services to Medicaid members in Virginia, you must apply and be contracted with Magellan. Visit our Join the Network page for more information.

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Contact Us

Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046