Magellan Health

For Members

Addiction and Recovery Treatment Services (ARTS)


ARTS logo                                 


Magellan Healthcare of Virginia

Introducing the new substance use disorder treatment benefit: 

Addiction and Recovery Treatment Services (ARTS)


Many people struggle with using substances at some time in their lives. There is good news though. Most people with a substance use disorder can benefit from treatment no matter how bad the problem may seem.

There are a range of treatments that your plan covers! Knowing your options can be critical to you. We are here to help you!

  • The first step is to talk with your primary care doctor. Ask for more details about treating substance or alcohol problems.
  • Treatment options are available. They range from outpatient to inpatient care. This includes Medication Assisted Treatment. This option is used if you struggle with the use of prescription drugs. Your doctor and/or health care team will work with you to find the best program for you.
  • Contact your Magellan care manager. We will talk to you about the care options available to you.  We have care managers available to you 24/7. Please call Magellan of Virginia at 800.424.4046.  These calls are confidential.


ARTS Information for Members

ARTS One-Pager for Members -- download and print


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Contact Us

Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046