Magellan Health

For Members

For Members

As a Magellan of Virginia member, it is important for you to know about your behavioral health benefits and how to use them. In this section, learn more about the services that are offered to you.

AUD PHI Form -- member AUD PHI form

Additional Member resources and information:

Member Handbook | Member Newsletters | Additional Resources

Member Right to Request Access to PHI Form

Member videos:

Getting help for mental health challenges

Taking psychiatric medications: It’s your choice

Tobacco cessation resources for wellness:

The Virginia Department of Health has announced its Tobacco Control Program (TCP) and QUIT NOW Virginia to support Virginia residents in maintaining a tobacco free lifestyle. These resources may be helpful in assisting you to live a tobacco free lifestyle. The goal of the Tobacco Control Program (TCP) is to reduce premature death, disease, disability and the economic burden related to tobacco use and/or exposure to second-hand smoke. For more information click here. 

QUIT NOW Virginia, also known as the Quitline, provides 100% FREE confidential information and coaching to Virginia residents who want to quit using tobacco products. Users can call anytime, 24 hours a day/seven days a week, with no limits to the number of times a person can call. The Quit Coaches are all degreed and certified with over 200 hours of rigorous training and evaluation. A physician oversees all clinical work. The Coaches have specialized training for counseling pregnant women, smokeless tobacco users and military personnel. Counseling is readily available in English and Spanish, with translation services available for over 140 different languages. Services for the hearing impaired are also available. 


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Contact Us

Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046