Magellan Health

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About Us

DMAS Letter to VA Medicaid and FAMIS Members

Magellan Letter to Members

Magellan of Virginia (Magellan) has been selected by the Virginia Department of Medical Assistance Services (DMAS) to serve as the Behavioral Health Services Administrator (BHSA). Magellan began administering behavioral health services for members enrolled in Virginia’s Medicaid and FAMIS programs on December 1, 2013. Magellan is responsible for management of all behavioral health services for the members enrolled in these programs as well as the behavioral health services not covered through DMAS’ managed care programs. 

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Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046