Magellan Health
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Magellan of Virginia was selected by the Virginia Department of Medical Assistance Services (DMAS) to serve as the Behavioral Health Services Administrator (BHSA). Magellan administers behavioral health services for members enrolled in Virginia’s Medicaid and FAMIS programs. This site is for members receiving behavioral health services in Virginia, their families and friends, and providers.

Magellan of Virginia ensures quality behavioral health services are delivered to Virginia Medicaid enrollees. Partnering with members, providers and stakeholders, we elevate the quality and satisfaction in healthcare delivery. We work to improve the overall health and well-being of Virginians. 

09-2016 NCQA seal

Magellan of Virginia NCQA Full Accreditation 

Governance Board
Magellan of Virginia hosts a quarterly public meeting of its Behavioral Health Governance Board.

The next session:
January 9, 2018 | 10 a.m. - noon
11013 W. Broad Street, James River Conference Room 
Glen Allen VA 23060

Meeting minutes for all quarterly sessions will be posted after Board approval.  

The Governance Board provides community members a voice in Virginia’s behavioral health system. Board members help shape the system’s:

Learn more about the Virginia Governance Board

For interested community members and behavioral health consumers: 
Click below to join our email list:
I'm a behavioral health consumer or interested community member

For Providers - Stay Informed
Click here to see recent and previous email blast communications.

Join our team! Learn more about Magellan careers.

For Providers

Provider Resources

Provider Resources

Perinatal Substance Use: Promoting Healthy Outcomes, Virginia Legal Requirements and Health Care Implications

Accessibility of Care Self-Evaluation Action Tool

Accessibility of Care Frequently Asked Questions (FAQ)

Service Registration Requirement Updates - NEW

DMAS Medicaid memo (select 2013, then the Oct. 31 memo)

Frequently Asked Questions - updates coming soon

Provider Website (sign-in required for secure applications)

PCP Toolkit

Acute inpatient auto fax member letter opt-in form

IMD Report - posted October 2017


  • Updating your practice data is easier than ever with our enhanced online Provider Data Change Form. Quickly and conveniently update your email addresses, office locations, business hours, staff rosters and more, in real-time. Go to, securely sign in, then click Display/Edit Practice Information.
  • Sign up today for electronic funds transfer (EFT) – a fast and secure method to receive your payments. If you are not taking advantage of EFT, we strongly encourage you to sign up now – it’s quick and easy. See our provider website for details.


Getting Paid

Getting Paid

Providing Care

Providing Care

Important tools to help you provide quality care:



Your Thoughts Matter

Share your opinions and feedback about Magellan Behavioral Health of Virginia!


Members Contact Us


Providers Contact Us

Contact Us

Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046